All services from The Copywriting Factory Ltd are delivered digitally. No physical products are dispatched.
All copy delivered by email to the address provided at checkout. Larger project files may be shared via a secure download link. CMS upload available on request.
Standard: Microsoft Word (.docx) and PDF. On request: plain text, Google Docs, HTML. Print-ready formatting available as an add-on.
| Package | Standard | Same-Day Express add-on |
|---|---|---|
| Workshop | 7 business days | 1 business day |
| Production | 10 business days | 2 business days |
| Plant | Agreed at brief | Subject to scope |
| Individual service | 5-7 business days | 1 business day |
Business days: Monday to Friday, excluding Scottish public holidays. Timelines begin from the later of payment confirmation or completed brief receipt.
If not received by the agreed date, contact hello@thecopywritingfactory.com with your order reference. We investigate and redeliver within 24 hours.